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Report an Error/Issue

Please use this form to notify us of any problems you experience while using dclottery.com or issues with your Players' Club account, including any difficulty entering second-chance contests.

 

If you are experiencing an issue with your iLottery account, please contact customer support at support@dcilottery.com or 1-833-515-0574. 

Website Error Reporting

Are you experiencing an issue entering a Second Chance promotion?
 
 
 
For the Ultimate Riches 2nd Chance Contest you will see a 10-digit prize code on your ticket. 
Please provide as much detail as possible, including any error messages you may have received, so that we can assist you as quickly as we can. Also, please be sure attach a photo of each ticket you are trying to enter to this submission. 
Please provide as much detail as possible, including any error messages you may have received, so that we can assist you as quickly as we can. Also, please attach a photo or screen shot of the specific error message to this submission.  
If you are having an issue entering a Second Chance promotion, please provide a photo of your ticket(s). If it is an issue with any other part of the website, please provide a screenshot of that issue or error message.  
Maximum 4 files.
100 MB limit.
Allowed types: jpg, jpeg, png.
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